Notice of Privacy Practices

Effective date: August 23, 2026

EliteRx ("we," "us," or "the practice") is committed to protecting the privacy of your health information. We are required by law to maintain the privacy of protected health information (PHI), to give you this notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect.

How we may use and disclose your health information

For treatment

We may use your health information to provide, coordinate, or manage your care, including sharing it with other providers involved in your treatment, laboratories, pharmacies, and specialists to whom we refer you.

For payment

Because EliteRx is a direct-pay practice, we generally do not bill health insurance for our clinical services. We may use your information to bill and collect payment from you, to document the services provided, and, where you request it, to provide information a third party (such as an outside laboratory or your own insurer) needs to process a claim you submit.

For health care operations

We may use your information to run the practice, evaluate and improve the quality of care, train staff, and carry out administrative activities.

Appointment reminders and communications

We may contact you by phone, text message, or email to provide appointment reminders, results, or information about your care. If you provide a mobile number, you consent to receiving calls and texts related to your care; message and data rates may apply, and you may opt out at any time.

Other uses and disclosures permitted or required by law

We may use or disclose your information without your authorization when required or permitted by law, including for public health activities, reporting of abuse or neglect, health oversight activities, judicial and administrative proceedings, law enforcement purposes, to avert a serious threat to health or safety, for workers' compensation, and for other government functions as allowed under the HIPAA Privacy Rule.

Uses and disclosures that require your written authorization

Most uses and disclosures of psychotherapy notes (where applicable), uses and disclosures for marketing, and disclosures that constitute a sale of PHI require your written authorization. Other uses and disclosures not described in this notice will be made only with your written authorization, which you may revoke in writing at any time.

Your rights regarding your health information

You have the right to:

• Inspect and receive a copy of your health information, in a paper or electronic form where readily producible;
• Request that we correct or amend your health information if you believe it is incorrect or incomplete;
• Request restrictions on certain uses and disclosures of your information;
• Request to receive communications from us by alternative means or at an alternative location;
• Receive an accounting of certain disclosures we have made of your information;
• Receive a paper copy of this notice, even if you have agreed to receive it electronically;
• Be notified in the event of a breach of your unsecured protected health information.

To exercise any of these rights, please contact us using the information below. Certain requests must be made in writing, and some rights are subject to limitations under applicable law.

Our responsibilities

We are required by law to maintain the privacy of your health information, to provide you with this notice of our legal duties and privacy practices, to follow the terms of the notice currently in effect, and to notify you following a breach of unsecured protected health information.

Changes to this notice

We reserve the right to change this notice and to make the revised notice effective for information we already have as well as any information we receive in the future. The current notice will be posted in the practice and on our website, with its effective date.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with the practice using the contact information below, or with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be penalized or retaliated against for filing a complaint.

Contact us

To exercise your rights, ask questions about this notice, or file a complaint, contact the practice:

EliteRx

3298 Summit Blvd, Suite 40
Pensacola, FL 32503
Phone: (850) 332-3379
Fax: (850) 332-3287