Medical Assistant Clinical Operations

The Medical Assistant helps protect both clinical quality and the patient experience. This is a role for someone who anticipates needs, follows through, maintains standards and treats every patient with patience and dignity, even on difficult days.

Core responsibilities

• Patient Care & Intake: Handle initial patient intake, perform precise rooming procedures, and prepare patients and examination spaces thoroughly for clinical visits and specialized procedures.
• Clinical Assessments: Take accurate vital signs and perform thorough medication reconciliation workflows during patient check-in.
• Laboratory Operations: Execute phlebotomy, specimen collection, and lab processing tasks safely when fully trained and authorized.
• Clinical Interventions: Administer injections and perform EKG acquisitions when trained, authorized, and appropriately delegated or supervised by a provider.
• Documentation & Inbox Support: Provide meticulous clinical documentation, manage the clinic workflow, and oversee the clinical inbox alongside task management queues through to completion.
• Care Coordination: Seamlessly navigate referral, laboratory, and multidisciplinary care-coordination workflows to support ongoing patient treatments.
• Prescription Refills: Facilitate the medication and prescription refill workflow diligently within the boundaries of the assigned clinical role.
• Provider & Flow Support: Deliver proactive, real-time provider support to ensure an efficient and smooth daily clinic flow.
• Inventory & Readiness: Manage clinical supplies, monitor medical inventory levels, and ensure constant examination room readiness.
• Operations & Problem Solving: Identify operational bottlenecks, track down unresolved tasks, and implement workflow fixes.
• Staff Training: Provide comprehensive training, clinical guidance, and daily support to onboarding clinical staff as assigned.
• Compliance & Safety: Maintain strict healthcare confidentiality, enforce stringent infection-control standards, and uphold all safety expectations.
• General Operations: Perform other appropriate clinical or administrative duties within your training, applicable law, delegation, and EliteRx company policy.

What matters most

Experience & requirements

• Relevant hands-on clinical or medical-assistant experience strongly preferred.
• Current applicable medical-assistant certification is required and will be verified before hire.
• Full-time, in-person availability for the required schedule.
• Consistent, dependable attendance and punctuality.
• Ability to perform essential duties with or without reasonable accommodation.
• Ability to work within applicable delegation, supervision and scope limitations.
• Leadership potential and commitment to a patient-centered standard.

Schedule & compensation

Monday to Thursday, generally 8:00 AM to 5:00 PM, with a 30-minute uninterrupted meal period. Some days may conclude earlier. Occasional patient-care or operational needs may require remaining later. Dependability and reasonable schedule flexibility are essential. This is an hourly, non-exempt position, and all hours worked are accurately recorded and paid, including applicable overtime.

$23.00 to $29.00 per hour. This recruiting range is for a Certified Medical Assistant, and current applicable certification will be verified. Starting pay within the range is based on relevant clinical experience, demonstrated competency, qualifications, responsibilities, leadership capability and other legitimate job-related factors. Full-time employees are eligible for paid holidays and PTO under applicable EliteRx policy after successful completion of the training or introductory period, but not earlier than 90 days after the first day of employment. Future pay increases may be considered based on demonstrated performance, reliability, initiative, contribution and development in the role. Increases are not automatic or guaranteed.

What success looks like

Providers are prepared. Patients feel cared for. Rooms are ready. Messages reach the appropriate person. Tasks do not remain unresolved because everyone assumed someone else handled them. Teammates know they can rely on you, and patients are treated with patience, kindness and dignity even on difficult days.

EliteRx, LLC is an equal opportunity employer. Employment decisions are based on job-related qualifications, demonstrated abilities and organizational needs without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, marital status, or any other status protected by applicable law.